Supply Chain Performance: Collaboration, Alignment and Coordination PDF Edited by Valérie Botta-Genoulaz, Jean-Pierre Campagne, Daniel Llerena and Claude Pellegrin

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Supply Chain Performance: Collaboration, Alignment and Coordination
Edited by Valérie Botta-Genoulaz, Jean-Pierre Campagne, Daniel Llerena and Claude Pellegrin
Supply Chain Performance: Collaboration, Alignment and Coordination

Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Valérie BOTTA-GENOULAZ, Jean-Pierre CAMPAGNE,
Daniel LLERENA and Claude PELLEGRIN
PART I. FOCUS ON COLLABORATIVE PRACTICES . . . . . . . . . . . . . . . . . 1
Chapter 1. Modeling the SC Collaboration–Performance Relationship in
Empirical Research  . . . . . . 3
Claude PELLEGRIN, Valérie BOTTA-GENOULAZ and
Jean-Pierre CAMPAGNE
1.1. Introduction: the SC collaboration–performance relationship in question .  . . 3
1.1.1. How to recognize a model linking SC collaboration to performance ..  . . 4
1.1.2. In search of an appropriate perspective for modeling the SC
collaboration–performance relationship . . . . . . . . . . . . . . . . . . . . 7
1.1.3. Structure of the chapter . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2. Analyzing the SC collaboration–performance link
in empirical research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2.1. Clarifying the range S of collaborative practices for the
measurement of the SC collaboration construct . . . . . . . . . . . . . . . . 10
1.2.2. The SC collaboration–performance model as a unit of analysis . . . . . 18
1.3. Towards a categorization of empirical studies on the SC collaboration–
performance linkage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
1.3.1. Paper selection methodology and its characteristics . . . . . . . . . 30
1.3.2. Comparing empirical research according to the level of
organizational commitment in collaboration . . . . . . . . . . . . . . . . . . 36
1.3.3. A contingency chart of SC collaboration–performance models . . 40
1.4. Summary and conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
1.5. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 

Chapter 2. Information-sharing Practices and their Impacts
on Supply Chain Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Valérie BOTTA-GENOULAZ and Claude PELLEGRIN
2.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
2.2. Role of information and IS in supply-chain collaboration . . . . . . . . 54
2.2.1. Information and information systems . . . . . . . . . . . . . . . . . . 55
2.2.2. IS and IT for information exchange and business process integration . .  . . 58
2.2.3. Contribution of IT/IS to supply-chain performance . . . . . . . . . . 59
2.2.4. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
2.3. Role of content and conditions in information sharing . . . . . . . . . . 62
2.3.1. Content of shared information and performance . . . . . . . . . . . . 62
2.3.2. Conditions of information exchange and performance . . . . . . . . 64
2.4. Conceptual framework for questioning information-sharing practices . . . . 68
2.4.1. Nature of information to share . . . . . . . . . . . . . . . . . . . . . . 69
2.4.2. Structure of the questioning framework . . . . . . . . . . . . . . . . . 73
2.4.3. Theoretical construct: organization configuration . . . . . . . . . . . 74
2.4.4. Theoretical construct: information-sharing practice. . . . . . . . . . 77
2.5. Illustration: examples of analysis . . . . . . . . . . . . . . . . . . . . . . . 78
2.5.1. Sample analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
2.5.2. Mapping companies according to information-sharing practices . . . . . 80
2.5.3. Influence of information sharing on perceived performance . . . . 83
2.5.4. Concluding remarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
2.6. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
2.7. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 3. Modeling and Evaluation of Industrial Practices’
Impacts on Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
France-Anne GRUAT LA FORME, Émilie BAUMANN-CHARDINE,
Jean-Pierre CAMPAGNE and Valérie BOTTA-GENOULAZ
3.1. Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
3.2. Characterization of global performance . . . . . . . . . . . . . . . . . . . 96
3.2.1. Economic performance . . . . . . . . . . . . . . . . . . . . . . . . . . 99
3.2.2. Environmental performance. . . . . . . . . . . . . . . . . . . . . . . . 101
3.2.3. Social performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
3.3. Characterization models for supply chain practices . . . . . . . . . . . . 109
3.3.1. A characterization model for collaborative practices . . . . . . . . . 109
3.3.2. A characterization model for sustainable practices . . . . . . . . . . 115
3.4. Characterization of relationships between practices and their
impacts on performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
3.4.1. Relationships between collaborative practices and economic
performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
3.4.2. Relationships between sustainable practices and
global performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
3.5. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
3.6. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 

PART II. FOCUS ON STRATEGIC ALIGNMENT OF
INFORMATION SYSTEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 4. Inter-organizational Strategic Alignments in a Jewelry Supply
Chain using RFID: a Case Study . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Carine DOMINGUEZ, Blandine AGERON, Gilles NEUBERT
and Ishraf ZAOUI
4.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
4.2. IT as a key issue for supply chain performance . . . . . . . . . . . . . . . 143
4.2.1. Coordination and integration: two key words for SCM . . . . . . . 143
4.2.2. IT: one essential enabler of supply chain integration . . . . . . . . . 144
4.3. Strategic alignment in a supply chain . . . . . . . . . . . . . . . . . . . . 145
4.3.1. The strategic alignment model . . . . . . . . . . . . . . . . . . . . . . 146
4.3.2. Strategic alignment and performance in the supply chain . . . . . . 148
4.4. RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
4.4.1. RFID technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
4.4.2. The benefits and problems with RFID . . . . . . . . . . . . . . . . . 149
4.4.3. RFID in supply chains . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
4.5. Case study methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
4.5.1. Methodology overview . . . . . . . . . . . . . . . . . . . . . . . . . . 151
4.5.2. Description of the case study . . . . . . . . . . . . . . . . . . . . . . . 152
4.5.3. The case study analysis . . . . . . . . . . . . . . . . . . . . . . . . . . 157
4.6. Intra- and inter-organizational strategic alignment routes . . . . . . . . . 164
4.7. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
4.8. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Chapter 5. Ontology of SCOR for the Strategic Alignment
of Organizations and Information Systems . . . . . . . . . . . . . . . . . . . . 171
Pierre-Alain MILLET, Lorraine TRILLING, Thierry MOYAUX
and Omar SAKKA
5.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
5.2. Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
5.2.1. Enterprise modeling and ontology . . . . . . . . . . . . . . . . . . . . 174
5.2.2. Ontology and alignment . . . . . . . . . . . . . . . . . . . . . . . . . . 176
5.2.3. Business modeling languages and business models . . . . . . . . . . 180
5.2.4. SCOR reference model . . . . . . . . . . . . . . . . . . . . . . . . . . 184
5.3. SCOR model and its representations in XML (ARIS and OWL) . . . . 186
5.3.1. SCOR meta-model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
5.3.2. SCOR/ARIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
5.3.3. SCOR/OWL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
5.4. Use of business models and ontology for strategic alignment . . . . . . 197
5.4.1. Comparison of three representations of SCOR . . . . . . . . . . . . 197
5.4.2. Knowledge-adding and -reasoning with SCOR ontology . . . . . . 200
5.4.3. Consequences for inter-organizational alignment . . . . . . . . . . . 204
5.5. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
5.6. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
PART III. FOCUS ON COORDINATION MECHANISMS . . . . . . . . . . . . . . . . 211
Chapter 6. Analysis of Strategic Behaviors within Supply Chains:
Complementarity between Modeling and Experimentation
Methodologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Xavier BOUCHER, Patrick BURLAT, Alexis GARAPIN, Daniel LLERENA
and Natallia TARATYNAVA
6.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
6.2. Methodological approaches . . . . . . . . . . . . . . . . . . . . . . . . . . 215
6.2.1. Modeling methodology based on the use of game theory . . . . . . 215
6.2.2. Experimental economics methodology . . . . . . . . . . . . . . . . . 217
6.3. Scientific protocol and a specific case study . . . . . . . . . . . . . . . . 220
6.3.1. The basic model under study . . . . . . . . . . . . . . . . . . . . . . . 220
6.3.2. Application of game theory . . . . . . . . . . . . . . . . . . . . . . . . 222
6.3.3. Application of experimental economics methodology . . . . . . . . 226
6.4. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
6.5. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Chapter 7. Coordination Mechanism as a Mitigation Action to
Manage Supply Chain Risks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Gülgün ALPAN, Van-Dat CUNG, Fabien MANGIONE and Gonca TUNCEL
7.1. Risk management in supply chains . . . . . . . . . . . . . . . . . . . . . . 239
7.2. A SC model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
7.3. Using a coordination mechanism as a risk mitigation action . . . . . . . 242
7.3.1. Coordination in SCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
7.3.2. A buyer-vendor coordination mechanism based on
historical risk data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
7.3.3. A multi-criteria analysis for the definition of an ordering policy . . 246
7.4. A PN model of SC networks subject to operational risks . . . . . . . . . 248
7.4.1. PNs in SC management . . . . . . . . . . . . . . . . . . . . . . . . . . 249
7.4.2. The model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
7.5. Numerical results on the buyer-vendor coordination . . . . . . . . . . . 260
7.6. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
7.7. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Chapter 8. Simulation of Trust in Supply Chains . . . . . . . . . . . . . . . . 267
Yacine OUZROUT, Ludivine CHAZE, Olivier LAVASTRE,
Carine DOMINGUEZ and Syed Hossain AKHTER
8.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
8.2. Literature review: the impact of trust on information-sharing and
collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
8.2.1. Evolution of trust in the human sciences . . . . . . . . . . . . . . . . 268
8.2.2. Objects of trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
8.2.3. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
8.3. Literature review: from trust in the organization to trust in interorganizational
relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
8.3.1. Is trust useful for business? . . . . . . . . . . . . . . . . . . . . . . . . 273
8.3.2. Trust in inter-organizational settings . . . . . . . . . . . . . . . . . . 278
8.3.3. Trust and inter-organizational information-sharing in a SC . . . . . 280
8.4. The trust model: criteria and variables to define trust . . . . . . . . . . . 281
8.4.1. The measurement scale . . . . . . . . . . . . . . . . . . . . . . . . . . 281
8.4.2. The criteria for measuring trust . . . . . . . . . . . . . . . . . . . . . . 282
8.4.3. The criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
8.5. The trust model: the proposed trust model . . . . . . . . . . . . . . . . . 286
8.5.1. Behavior as regards trust and information exchange . . . . . . . . . 287
8.6. Literature review: trust as seen by computer scientists . . . . . . . . . . 291
8.7. The simulation model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
8.7.1. Background on multi-agent simulations of SCs . . . . . . . . . . . . 294
8.7.2. The trust simulation model . . . . . . . . . . . . . . . . . . . . . . . . 295
8.8. Simulation model: the case study . . . . . . . . . . . . . . . . . . . . . . . 300
8.8.1. Scenario 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
8.8.2. Scenario 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
8.8.3. Scenario 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
8.8.4. Scenario 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
8.9. Conclusion and perspectives . . . . . . . . . . . . . . . . . . . . . . . . . . 306
8.10. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Chapter 9. Value of Lead Time and Demand Information
Sharing in Supply Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Ali MEHRABI, Thierry MOYAUX and Armand BABOLI
9.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
9.2. Literature review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
9.2.1. Survey of upstream IS . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
9.2.2. Survey of downstream IS . . . . . . . . . . . . . . . . . . . . . . . . . 319
9.3. Upstream IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
9.3.1. Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
9.3.2. Setting the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
9.3.3. Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
9.3.4. Conclusion on upstream IS . . . . . . . . . . . . . . . . . . . . . . . . 331
9.4. Downstream IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
9.4.1. Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
9.4.2. Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
9.5. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
9.6. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Chapter 10. Coordination of Replenishment Policies: Game Theory
and Uncertainty in Supply Chains . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Daniel LLERENA, Thierry MOYAUX and Armand BABOLI
10.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
10.2. Method of investigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
10.2.1. Model of SC studied . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
10.2.2. Numerical experimentations . . . . . . . . . . . . . . . . . . . . . . . 346
10.3. Game theory analysis of the coordination of ordering strategies . . . . 347
10.3.1. Details on attitudes towards customer service levels and risk . . . 347
10.3.2. Details on the application of game theory . . . . . . . . . . . . . . . 349
10.3.3. Results of the coordination game . . . . . . . . . . . . . . . . . . . . 350
10.4. Discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
10.5. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
10.6. Appendix: raw data obtained from numerical experimentations . . . . 357
10.7. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
List of Authors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

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